• This is a short-term rental agreement between the Owner of the Property and the Renter.
• A 50% non-refundable rental deposit is required along with the fully completed booking form to confirm your booking.
• The 50% balance of fees is required 4 weeks prior to occupation.
• All payments are to be made in SA Rands, Euros, US Dollars or UK Pounds as specified on the booking form, free of bank charges.
• The residence may not be occupied by anyone other than the Renter and the Renter’s guests (including children) whose names appear on the Rental Agreement.
• Unless otherwise agreed prior to booking, the property may not be used for any purpose other than private rental accommodation.

Arrival Time 2:00 pm on the arrival date (unless otherwise specified).
Departure Time 10:00 am on the departure date (unless otherwise specified) as the residence must be vacated timeously for the cleaners to begin.

Please note the following House and Mjejane Private Reserve Rules:

• No Smoking in the house/bedrooms
• No loud music/ excessive noise (subject to fines from Mjejane Reserve)
• Cars are only allowed to drive on the main road in and out of the reserve.
• Other roads are exclusively for open-topped vehicles with ranger.
• Speeding will lead to fines, the limit is 40km/h
• No feeding of animals.
• Home and pool is to be used at own risk. The owners of Ukuthula House are not liable for any personal injury/damage to property onsite.
• For the rest of the reserve rules and an explanation of the fine system, please visit  https://tinyurl.com/2vzkpavv

• A damage deposit of R10 000 will be put on the allocated card the day prior to your arrival. We will call you for credit card details.
• Guests will be charged for damages caused by tampering with the household systems.
• Breakages and damage, including stains and scratches (beyond normal wear and tear) will be deducted from the deposit and, should the damage deposit not be sufficient to cover the damage, the renter will be invoiced for the outstanding amount. This includes damage caused by tampering
• Damage deposits will be refunded within 5 working days after departure.
• Damage deposits charged from a credit card will be refunded to the same
• credit card within 5 working days after departure.
• Bank charges relating to refunding of deposit to foreign bank accounts will be for the Renter’s account.  It is recommended that foreign Renters rather provide a credit or debit card which can be debited and refunded without either party incurring bank charges in the case where a full refund is made.
• The agreement to which these terms and conditions are attached is of no force and effect unless confirmed by Lederle Holdings.

The 50% deposit and the 50% balance are not refundable. However, in the event of cancellation or shortening of stay management may consider refunds where those days can be re-booked after deducting any costs incurred with respect to the re-booking and preparation of the residence.

We strongly recommend that our guests take out travel insurance in the unlikely event their accommodation has to be cancelled for reasons out of our control. Given the current concerns regarding the COVID-19 outbreak we do recommend that our clients take out ‘Cancel For Any Reason’ (CFAR) insurance.